Warranty

Warranty Policy:

Why Our 3-Year Warranty is the Best?

At GamerTech, we take pride in offering the best warranty policy in the industry. Our 3-year warranty is designed to provide you with peace of mind and exceptional customer service. Here's why our warranty stands out:

 

1: Free/Included: We will never try to upsell you on warranty. Our warranty is automatically included with your purchase at no additional cost.

 

2: Free PC Cleanings: We understand that dust can accumulate over time and affect your PC's performance. With our warranty, every time your PC gets dusty, simply bring it in, and we will cover the cost of cleaning to ensure optimal performance.

 

3: Free PC Updates: Is your PC feeling old or slow? Don't worry! Bring it to us, and we will provide free updates to enhance its speed and efficiency.

 

4: Free PC Diagnostics and Repairs: If your PC encounters any issues, our warranty covers all diagnostics and repairs. Our expert technicians will diagnose the problem and fix it promptly, ensuring minimal downtime for you.

 

5: Unlimited Free Labor on Any PC Upgrades: Instead of buying a new PC, we offer unlimited free labor for any PC upgrades covered by our warranty. You only need to cover the cost of the components, while we take care of the installation and labor.

 

6: Virtual Diagnostics: We understand that not everyone can visit our physical store. Therefore, we provide the option of booking a free appointment with a technician for virtual diagnostics. We will assist you remotely to identify and resolve any PC issues you may be experiencing.

What Our Warranty Doesn't Cover:

1: Physical Damages: Unfortunately, our warranty does not cover any physical damages to your PC. We recommend taking proper precautions to protect your device from accidental damage.

 

2: Parts (Your PC has the option to come with empty PC boxes. These parts and boxes all contain manufacturers' warranty). If you keep your boxes and your part is having an issue, we will speak with the manufacturers to get you a replacement as long as the part is still under warranty.) Most parts come with anywhere from 3-10 years of warranty.

 

3: Shipping: We regretfully cannot cover the costs associated with shipping or any damages that may occur during transit. Customers are responsible for shipping expenses and are advised to add insurance to protect against any shipping-related issues or damages.

 

At GamerTech, we strive to provide a comprehensive warranty that covers the essential aspects of your PC's performance. We are committed to delivering excellent customer service and ensuring your satisfaction throughout the warranty period. Should you have any questions or require assistance, please don't hesitate to contact our dedicated support team. Please note that this warranty policy is subject to our terms and conditions, which can be found on our website or provided upon request.